Return Policy.

1. Returns and Exchanges: We want you to be completely satisfied with your KalabaEssentials purchase. If you are not happy with your order, you may return eligible items for a refund or exchange within 30 days of the purchase date.

2. Eligibility for Returns: To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Returns that do not meet these criteria may be subject to refusal or a restocking fee.

3. Initiation of Returns: To initiate a return, please contact our customer service at support@kalabaessentials.com. Provide your order number and details of the items you wish to return. We will guide you through the return process.

4. Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure the safe arrival of your return.

5. Refund Processing: Refunds will be processed within 5-7 business days of receiving the returned items. The refund will be issued to the original payment method used for the purchase.

6. Exchanges: If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.

7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at support@kalabaessentials.com. We will work with you to replace the item or issue a refund, including any applicable shipping costs.

8. Non-Returnable Items: Certain items, such as opened or used products, gift cards, and sale items, may not be eligible for return. Please check the product description for specific return eligibility.

9. Return Address: Instructions will be provided via after contacting support@kalabaessentials.com

10. Contact Us: For any questions or concerns regarding returns, please contact our customer service at support@kalabaessentials.com

Thank you for choosing KalabaEssentials.